Who we are
This policy applies to www.blueripplegroup.com and related services operated by Blue Ripple Group, located in Mississauga, Ontario, Canada.
Information we collect
We may collect:
a) Information you give us: name, email, phone, address, company details, payment information, messages, and anything you submit through forms, accounts, or correspondence.
b) Information collected automatically: IP address, device and browser type, pages viewed, referring sites, approximate location, and usage data, through cookies, pixels, and similar technologies.
c) Information from third parties: service providers, business partners, social media , and public sources.
How we use it
To operate and improve the site and our services; process transactions; respond to inquiries; send service updates and, where permitted, marketing; analyze usage; prevent fraud and secure our systems; and comply with legal obligations. We collect, use, and disclose personal information only with your consent, except where the law permits or requires otherwise. By using the site or submitting information, you consent to the practices described here. You may withdraw consent at any time, subject to legal or contractual limits, by contacting our Privacy Officer; this may affect our ability to provide certain services. We send commercial electronic messages only with your consent, as required by Canada’s Anti-Spam Legislation (CASL). Every message includes an unsubscribe option, and we honour requests within 10 business days.
Sharing
We do not sell your personal information. We may share it with service providers who help us operate (hosting, analytics, payments, email), professional advisers, authorities when required by law, and a successor in the event of a merger, acquisition, or sale of assets.
Cookies
We and our partners use cookies for functionality, analytics, and advertising. You can block or delete cookies in your browser settings, though some features may not work.
International transfers
Our team are primarily located in Canada. We do occasionally use service providers located outside Canada, including in the United States. We remain responsible for your information and use contracts and other measures to protect it.
Retention
We keep personal information only as long as needed for the purposes above or as required by law.
Security
We use reasonable safeguards to protect personal information. If ever there is risk, we will notify you and the Office of the Privacy Commissioner of Canada as required by law, and keep a record of all breaches.
Your rights
You may request access to the personal information we hold about you, ask us to correct it, or withdraw consent. We will respond within 30 days. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
Changes
We may update this policy. The date above shows the latest version, and significant changes will be posted on the site.
Governing law
This policy is governed by the laws of Ontario and the applicable federal laws of Canada.